The Funded Trader Transition and Vision

They are thrilled to share an important update about their company as they prepare to reopen their doors. Their primary goal is to keep you informed about their recent activities and future plans. The Funded Trader LLC, based in the USA, is currently transitioning its operations to an entity in the Cayman Islands. This transition will lead to changes in the company’s ownership structure and operational location. Moreover, they are restructuring the business to ensure that all profits are allocated to charitable causes.

Core Mission and Vision

Their fundamental mission is to support all traders—past, present, and future—by providing merit-based opportunities through their platform and giving back to the community with the profits generated by their evaluation business. Their vision revolves around generating valuable trading data that can be shared with strategic partners, enabling them to devise strategies and capitalize on their capital. By reinvesting every dollar earned by the evaluation firm back into the community, they aim to offer the best possible experience for their traders.

Internal Improvements

Internally, they are working diligently to streamline their systems. They are archiving all old accounts, coupons, and live chat conversations to reset and enhance their service delivery.

Revamped Customer Support

In response to recent customer frustrations over unresolved issues, they have taken decisive action. They are partnering with a leading support firm known for staffing and managing support organizations for some of the industry’s largest firms. This firm is currently being onboarded and will gradually provide comprehensive assistance to their customers. Additionally, they have revamped their help center by removing unnecessary articles and consolidating similar ones to make it easier for you to find relevant information about their services.

The Funded Trader Product Changes

You may have noticed some changes to their challenges on their website. They have adjusted their challenge options, including removing certain features such as the swing option, the ability to merge accounts, change trading platforms or challenge type after a purchase, and the ability to trade news on all challenges. These product changes aim to ensure that their traders can still access funding opportunities while maintaining a smooth experience.

Actions for Active Accounts

For all active accounts at the time of pausing operations, they are committed to ensuring that you can continue trading. They have specific actions in place for challenge accounts and funded accounts to ensure a seamless transition. For challenge accounts, if your account type still exists, you will receive a one-time use coupon code to restart your challenge from phase 1. If your account type does not exist, you will receive the corresponding account type. If your account size does not exist, you will receive multiple accounts equivalent to your previous balance. For funded accounts, accounts with pending payouts will receive their payments and a one-time use coupon. Payments for pending payouts will be made according to a defined schedule, which will be communicated via email. Accounts without pending payouts will receive a 100% off coupon for a new phase 1 account. All users will receive coupons to gain access to an account for the relaunch. There will be no migrations for old accounts.

Commitment to the Future

As they embark on this new journey, they remain steadfast in their commitment to prioritize the best interests of their traders and the community. They will refrain from employing marketing gimmicks, ensuring that their focus remains on providing value and fostering a supportive trading environment. They look forward to building a brighter future for traders and the community together.